| Van Rental/Aftersales Admin |
| Key competencies |
Essential Recruitment
Criteria |
Customer Service
Focus
- To ensure good customer contact
- To ensure customers needs are dealt with efficiently and promptly
- To process all rental administration
- To check all customers driving licences prior to rental
- To process all payments
- To ensure all vehicles are clean and roadworthy
- To assist in aftersales administration duties
Operational / Commercial Focus
- To ensure system and method in all administrative matter relating to aftersales
- To ensure all clerical tasks within the service and rental depts are carried out in accordance with company policy
- To maintain a systematic filing system
- To provide efficient administrative support to the aftersales dept
Business Focus
- Work with other areas of the business to improve retailer profit and customer care
- Appreciate the impact of wider issues on the retailer and customer
- Represent the Volkswagen brand
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Personal Qualities
- Efficient
- A good team worker
- Calm under pressure
- To dress in a business like manner
Education
- Education: GSCE Standard
- Computer literate
Experience
- Motor industry experience needed
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| Current opportunities |
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We are currently inviting applications for the following positions, Key competencies and Essential Recruitment Criteria, along with location details of the vacancy, can be viewed by highlighting the position you wish to be considered for.
Anyone already registered with us under the Future opportunities section will automatically be considered and notified by e-mail.
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