Customer Service Focus

• Trade Parts Specialists (TPS) is part of a fast growing network serving the needs of local independent repairers by delivering an exceptional multi brand service including Audi, SEAT, Skoda, VW car and Commercial parts.
• We are based at Sheepbridge, Chesterfield
• A Sales Development Manager will maintain good relationships with existing customers and establish new sales contacts.

Operational / Commercial Focus

• Develop and grow the business to meet agreed sales targets.
• Selling promotional parts and promoting offers to achieve sales targets
• Process incoming parts orders accurately for delivery

Business Focus

• Cold calling customers and have the ability to sell to existing customers
• Have the ability to handle and resolve customer queries
• Gather and document information about the customer

Personal Qualities

• Possess excellent sales skills including customer greeting, qualifying, handling objections, product presentation, closing and delivery.
• A confident individual with a desire to succeed within a competitive and fast paced environment.
• You will need to be flexible, well organised, enthusiastic, well presnted and with IT systems skills

Education

• To GSCE level
• IT Skills with the ability to use systems and processes

Experience

• a knowledge of the parts business and an ability to interact at all levels