Customer Service Focus

• a. To maintain a high level of customer satisfaction whilst maximizing profits.
• b. To ensure high standards of quality and workmanship.

Operational / Commercial Focus

• a. From being wholly responsible for all group buying ensure maximum profitability of the company Used Car Operation
• b. Ensure that the company, 100% of the time, has sufficient used car stock levels to meet its targets and objectives
• c. Be responsible for the control of cash flow, stocks and assets at a level agreed with the Holding Company Board of Directors ensuring profit requirements and satisfactory return on investment

Business Focus

• f. To develop a Gilders National Advertising Strategy
• g. To build and develop a strong relationship with manufacturers.
• h. To build and develop a relationship with auctions nationally.

Personal Qualities

• Tenacious and resilient
• Self Motivated and Self Managing
• Flexible to work around the needs of the business and to manage nationwide travel when needed
• Commercially Astute
• Strong Integrity

Education

• To a reasonable standard including Maths and English GCSE or equivalent

Experience

• a. Knowledge and experience of the retail motor industry at the highest level.
• b. Skills, experience and knowledge of modern business methods and controls.
• c. Experience of the Used Car side of the motor industry and all related transactions