Customer Service Focus

• A school leaver is required to train as a telephone receptionist/administrator for our Chesterfield Audi branch based at Lockoford Lane.
• Answer customer calls and enquiries at a front of house reception desk.
• Ensure customers are directed to the correct department

Operational / Commercial Focus

• Various administration tasks
• Ensure customers walking into the site are welcomed
• Understand how the whole dealership works
• Direct telephone calls correctly and efficiently

Business Focus

• Filing skills essential
• Computer literate
• Numeracy skills
• Good telephone speaking manner

Personal Qualities

• Confident and customer friendly
• Calm and organized approach
• Patience and resilience
• Customer facing skills essentail

Education

• Good GCSE level results +
• IT Skills

Experience